
- Better Access to Services: Streamlining systems to reduce wait times and enhance how people get the help they need.
- Equity and Inclusion: Addressing challenges for underserved communities, including language and location barriers.
- Support for Choice: Giving people consistent tools and information to make their own life decisions.
- Stronger Workforce: Improving training, pay, and support for direct support professionals (DSPs).
- More Transparency: Making data and service information easier to access and understand.
- Smarter Use of Data: Using data to track progress and ensure services are meeting people’s needs.
- Replacing outdated case management and fiscal systems with the new Life Outcomes Improvement System (LOIS)
- Growing a more diverse workforce with rate reform, training and certification programs, and competitive wages
- Building stronger employment pathways by ending sub-minimum wages and expanding inclusive education and career opportunities
- Training law enforcement on how to safely interact with individuals with intellectual and developmental disabilities
- Improving data dashboards and public access to information
- English: Master Plan for Developmental Services: A Community-Driven Vision
- Spanish: Plan Principal para Servicios de Desarrollo: Una Visión Impulsada por la Comunidad