Image of Young Downs Syndrome Couple Baking In Kitchen At Home The QIP is designed to improve consumer outcomes, service provider performance, and the quality of services. Service providers who participate in QIP are eligible for incentive payments when their performance meets or exceeds quality measures developed by DDS with input from stakeholders. The QIP Stakeholder Workgroup helped determine areas of focus for the QIP, those areas are below. Each focus area has one or more quality measure(s) tied to specific desired outcomes, with corresponding performance targets and incentives. For more information about the Quality Incentive Program (QIP), please visit the Quality Incentive Program correspondence. Rate reform in California’s developmental services system means changing the way the state pays for services. The goal of rate reform is to make sure that the payment system is fair, supports providing high-quality care, and that it helps people get the services they need. For more information about Rate Reform, please visit the Rate Reform Full Implementation Overview directive. As of December 2024, all quality measures are under development. More information will be available soon.
Prevention and Wellness The desired outcome of this quality measure is for individuals in adult residential facilities to receive preventative health services at medically recommended frequencies. Currently the following residential service types are eligible to participate in the quality measure:
  • Adult Residential Facilities for Persons with Special Health Needs (ARFPSHN)
  • Enhanced Behavioral Supports Homes (EBSH)
  • Family Home Agency (FHA)
  • Residential Care Facilities for the Elderly (RCFE)
Data Collection for CY 2023 For questions about the Prevention and Wellness quality measure, please email: QIPQuestions@dds.ca.gov
Employment Access The desired outcome is that individuals who want CIE are employed. Employment Capacity Consumer Satisfaction with CIE
  • The desired outcome is that individuals are satisfied with their employment supports and CIE placement.
For questions about the Employment Access, Capacity, or Consumer Satisfaction quality measures, please email: QIPQuestions@dds.ca.gov
Direct Service Professional (DSP) Turnover Rate The desired outcome is that individuals are satisfied by the continuity of their Direct Service Professional (DSP). Direct Service Professional (DSP) Average Tenure The desired outcome is that individuals are satisfied by the continuity of their Direct Service Professional (DSP). For more information about Direct Support Professional (DSP) Data Collection, please click here. For questions about Workforce Capacity quality measures, please email: QIPQuestions@dds.ca.gov
Direct Service Professional (DSP) Vacancy Rate The desired outcome is that individuals have timely access to services. Direct Service Professional (DSP) Language Fluency The desired outcome is that individuals and their families (where applicable) are supported by staff who communicate in individuals’ preferred language. For questions about Service Access quality measures, please email: QIPQuestions@dds.ca.gov
Individual and Family Satisfaction The desired outcome is that individuals and families are satisfied with the services and supports they receive; such as how they spend their time, choices about their life decisions, and where they live.
Provider Directory For the latest information about the Provider Directory, please click here. For questions about the Provider Directory, please email: ProviderDirectory@dds.ca.gov.

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Last modified: March 14, 2025